While projects may have varied public engagement needs, our communication objectives encompass several facts:
Collect
Collect information from others and determining the requirements needed to achieve benefit realization.
Inform
Provide information on objectives, project status, data to date, along with plans and stages mapped out.
Exchange
Dialogue, gather feedback, fill in gaps and arrive at mutually agreeable ways to respond to issues or risks.
Decide
Review of all criteria and requirements to determine the optimal solution, and resolve conflicting concerns.
Govern
Project governance, to meet legal, regulatory, enterprise, or standard process requirements.